ShutterStock Website Review & Ratings + ShutterStock Coupons
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ShutterStock Website Review & Ratings + ShutterStock Coupons

ShutterStock: Products & Services

Shutterstock is one of the largest online sources for buying royalty-free stock images. ShutterStock offers over 23 million photos, vectors, illustrations and videos to choose from and adds over 50,000 more weekly. ShutterStock sells their images by subscription or pay as you go. ShutterStock is not only an excellent place to buy images, its an excellent place for photographers and artists to sell images. 

ShutterStock has numerous categories to help customers find the image they need quickly and easily:

ShutterStock: Company Background

ShutterStock is an American based business that was founded in 2003 by Jon Oringer. ShutterStock's head office is located in New York City and their online store is available in 150 countries and in ten languages.  

ShutterStock contact information:

  • Address: 60 Broad Street, 30th Floor, New York, NY 10004
  • Phone: 1-866-663-3954
  • Email:
ShutterStock: Customer Feedback & Reviews

Customer reviews for ShutterStock were about 80% positive and 20% negative.

Positive customer reviews commented on:

  • Huge selection
  • Good price
  • High quality images

Negative customer reviews commented on:

  • Poor customer service
  • One customer complained that their ShutterStock account was hacked and ShutterStock customer service did not care.

Some customer reviews were:

Shutterstock Rooocks !!! Thanks for all!!!

I called customer service, spoke with "patrick" who was very rude at the the start of the phone call and kept interupting me. When I explained to him what was going on...he BLAMED ME. He said it was my fault and MY responsibility to make sure the account doesnt get hacked. When I explained to him that it was both my and Shutterstocks responsibility....he hung up on me! No refund... btw

Great model of service for clients and photgraphers. Access to lots of great pictures. Needs improvement in search capability though and could benefit from a service for those who only want to download one or two images.

ShutterStock has a great combination of things for designers - unlimited monthly downloads of royalty free stock - and photographers - high-traffic "store" for their photos. This new business model for buying stock has tons of potential - check it out for yourself

ShutterStock: Business Credibility & Trustworthiness

ShutterStock is not accredited with the Better Business Bureau; however they do have a BBB rating of "A". Their BBB file was opened on December 09, 2004. Over the last three years, there has been two complaints filed against ShutterStock with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against ShutterStock were:

  • One complaints was due to problems with product/service
  • One complaints was due to billing and collections.
ShutterStock: Website Popularity & Google Ranking

ShutterStock website popularity:

  • ShutterStock has a worldwide Alexa traffic rating of 327 out of 30 million websites.
  • ShutterStock has an American Alexa traffic rating of 404
  • ShutterStock has a Google pagerank of seven out of ten.
  • The ShutterStock site receives 736,705 around unique visitors daily, which account for 6,704,019 daily page views.
  • About 17% of the visitors to the ShutterStock site are American.
ShutterStock: Social Media Presence

ShutterStock social media presence:

  • ShutterStock can be followed on Facebook; they have 97,385 likes on Facebook and have 1996 people talking about them. ShutterStock usually updates their Facebook page daily.
  • ShutterStock can be followed on Twitter; they have 93,767 followers on Twitter and have posted 5972 tweets. ShutterStock usually tweets
  • ShutterStock offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • ShutterStock has a blog customers can follow; they update their blog several times a week.
ShutterStock: Website Security & Safety

ShutterStock is TRUSTe certified and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the ShutterStock site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days.

ShutterStock: Pricing & Packages

ShutterStock sells their images by subscription or pay as you go. Compared to their leading online competitor, ShutterStock is slightly more expensive. 

 Pay As You Go - 1 Image

  • ShutterStock: $19
  • Leading competitor: $18


ShutterStock Subscription - get 25 images a day, every day

  • 1 Month: $249
  • 3 Months: $709 
  • 1 Year: $2559 

Leading competitor Subscription - get up to 30 images a day, every day

  • 1 Month: $219.
  • 3 Months: $599.
  • 1 Year: $1899.
ShutterStock: Shipping Rates & Policies

ShutterStock shipping rates and policies:

The images and videos purchased from ShutterStock are downloaded by the customer to his or her computer, so there is no shipping charges as nothing is sent to the customer through the mail. All photos on ShutterStock are watermarked to prevent theft, when they are purchased and downloaded legally they do not have a watermark.

ShutterStock: Payment Methods Accepted

ShutterStock accepts most major credit cards; they accept MasterCard, Visa, American Express, Maestro, JCB, Diners Club and Discover Card. ShutterStock also accept checks and wire transfers for subscriptions. ShutterStock does not offer any alternative online payment options like PayPal, Google Checkout, Bill Me later or Amazon Payments. 

ShutterStock: Returns, Refunds & Exchange Policy

ShutterStock return/refund policy:

As customers can view the actual images on the ShutterStock site and all image size information is available with the photo.  ShutterStock does not offer refunds. Customers are encouraged to read over all the image information carefully before making a final decision and purchasing an image. 

ShutterStock: Product images & screenshots
ShutterStock Coupons
Best Available ShutterStock Coupon:
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